Privacy Policy | Woodburn Eco Cabin 1

Privacy Policy –

Woodburn Eco Cabin

Woodburn Eco Cabin is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store and protect your information when you interact with us.

1. Collection of Personal Information

We may collect personal information when you:

Make a booking or inquiry

Subscribe to updates or marketing communications

Provide feedback or reviews

The types of personal information collected may include:

Full name
Contact details (e.g., email address, phone number)
Payment details
Booking and stay details
Any other information you voluntarily provide

2. Use of Personal Information

We collect and use your personal information to:

Manage your booking and provide accommodation services
Communicate with you regarding your stay or inquiry
Improve our services and guest experience
Process payments and issue receipts
Comply with legal obligations and regulations
We will not use your personal information for any purpose other than those stated above without your consent.

3. Storage and Security

Your personal information is stored securely and we take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure systems for booking and payment processing.

4. Disclosure to Third Parties

We do not sell or rent your personal information to third parties.
We may disclose your information to:

Service providers who assist in operating our business (e.g., booking platforms, payment processors)
Law enforcement or regulatory bodies, where required by law

5. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us via the email provided below.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and collect usage data. This may include information such as your browser type, IP address, pages visited and time spent on the site.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

8. Contact Us

If you have any questions or concerns about this policy or how your personal information is handled, please contact us at: lucy@truenorthco.com.au